Satisfaction Guaranteed
Your Peace of Mind Matters
We want you to feel truly satisfied with your purchase from Raamro Style. If for any reason you're not, we're here to help. Please review our comprehensive return and exchange guidelines below to understand how we can assist you.
Returns
48-Hour Window
Return items within 48 hours of receiving your order for fastest processing.
Condition Requirements
Items must be unused, unworn, unwashed, in original condition with tags attached and original packaging.
Non-Returnable Items
Stitched or ready-made outfits, custom items, and sale items are final sale and cannot be returned.
International Orders
International orders are not eligible for returns or exchanges.
Return Shipping
You are responsible for return shipping costs. We recommend using a tracked service for security.
Exchanges & Support
Exchange Window
Contact us within 48 hours of receiving your order to arrange an exchange.
Exchange Process
Exchanges are subject to availability. Any price difference for higher-value items must be covered by you.
Faulty Items
If your item is faulty or damaged, notify us within 48 hours. Faults reported after may not be eligible for support.
Refund Process
Refunds are issued to your original payment method after inspection. Shipping fees are non-refundable.
Exchange Shipping
You cover all shipping fees for exchanges or returns. Email us to arrange.
What You Should Know
Product & Colour Variations
Product images are for reference only. Actual items may vary slightly in fabric, colour, or detailing due to lighting or craftsmanship variations.
Sale Items
All sale items are final sale and cannot be returned, exchanged, or refunded. Please ensure you're satisfied before checkout.
Custom & Bespoke Items
Custom or bespoke items are non-returnable and non-exchangeable by nature. Please discuss details before ordering.
In-Studio Purchases
Purchases made in-studio or at exhibitions are final sale and sold as seen. Not eligible for returns or exchanges.
Damaged Returns
Damaged, stained, or altered items will not be accepted. We're not responsible for losses or damage during return transit.
After 48 Hours
We cannot process any returns, exchanges, or refunds after 48 hours. Please inspect your order immediately upon arrival.
Send Your Returns To:
Raamro Style
7 Elderberry Place
Stonecross
Pevensey, East Sussex
BN24 5NT
We recommend using a tracked shipping service to ensure your return is received safely.
How to Request a Return or Exchange
Please do not message us on social media for return or exchange requests.
All inquiries must be sent via email to info@raamrostyle.com for prompt and efficient assistance.
